Microsoft unveiled the next version of Dynamics CRM at the Worldwide Partner Conference this week. They also announced the name of what has been referred to as version 5: Dynamics CRM 2011.
Some highlights of what they revealed:
- A public beta will be available in September 2010, starting with CRM Online
- CRM Online will continue to roll out internationally with the RTM release, becoming available in 40 countries
- A new marketplace for pre-built solutions will be launched in September
Additionally, they demonstrated some of the features of CRM 2011 that have been the subject of much buzz:
- Role-based forms and views
- Inline visualizations
- User-created dashboards
- Guided dialogs (think of automated, real-time workflows with user input and feedback)
- Tight SharePoint integration supported natively
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