ICU MSCRM

I've been meaning to post my review of this new book by Jim Wang and Darren Liu, but it's been a very busy few months for me. Apolog...

I recently joined ClickDimensions as the Chief Customer Officer, and have started blogging there. The blog includes a ton of great CRM-relat...

I'll be presenting a session for CRM administrators at the upcoming Decisions Spring 2011 virtual conference on June 17, hosted by MSD...

Mi amigo Pablo Peralta ha colaborado con compañeros Jimmy Larrauri ( también un MVP ) y desarrollador Atilio Rosas para pone...

I've been working in the Microsoft Dynamics CRM industry for, oh, seven years now. Since Microsoft first released the product. The first...