10.24.2006

Copying Text From Published CRM KB Articles

This one pops up on the NG quite frequently: How do you copy and paste the text from a KB article in CRM? Once an article is published, users can't select the text. This Microsoft KB article provides a nice little piece of javascript to an ISV button that you add to the KB form in order to be able to copy the text: http://support.microsoft.com/?kbid=920123.

This also shows an often overlooked way to add client-side scripting to CRM forms by using the ISV.config.

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