This was one of the most popular downloads for 3.0, and I suspect it will be for 4.0 as well. The user guide is a printable version of the extensive help files that come with CRM. This should be especially useful since nobody ever actual clicks the "Help" links inside CRM ;-)
http://www.microsoft.com/downloads/details.aspx?FamilyId=0DB4D487-1BAA-4619-9BC5-074D73C3997D&displaylang=en
8.20.2008
User's Guide for Microsoft Dynamics CRM 4.0
Posted by
Matt Wittemann
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