tag:blogger.com,1999:blog-9296511.post3265467254262233656..comments2023-07-29T06:13:05.725-05:00Comments on ICU MSCRM: What are "Subjects" in CRM, and how do I use them?Unknownnoreply@blogger.comBlogger6125tag:blogger.com,1999:blog-9296511.post-47233905547177389672011-06-14T15:18:16.152-05:002011-06-14T15:18:16.152-05:00Out of the box, it's not possible to select mo...Out of the box, it's not possible to select more than one subject, and there's no easy way to create a relationship to them (like 1:N, cases:subjects). To accomplish this would probably require some custom code.Matt Wittemannhttps://www.blogger.com/profile/14476684868021392948noreply@blogger.comtag:blogger.com,1999:blog-9296511.post-8042816118168217182011-06-14T12:51:06.968-05:002011-06-14T12:51:06.968-05:00Is it possible to select more than one subject tre...Is it possible to select more than one subject tree in a single case?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-9296511.post-67162814477596161842008-07-03T12:36:00.000-05:002008-07-03T12:36:00.000-05:00Great post, thank you.Great post, thank you.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-9296511.post-48623294069256246552007-11-23T12:55:00.000-05:002007-11-23T12:55:00.000-05:00Answers:1) As with most items that are available v...Answers:<BR/>1) As with most items that are available via lookups in CRM 3.0, you can only assign one subject to articles, cases, etc.<BR/><BR/>2) You can use Advanced Find to look up a product, for example, where the Related subject's Parent Subject Equals your desired top-level subject. So do an Advanced Find on products. Scroll past the product attributes in the first line of your query, and at the bottom will be related items. Choose related Subjects, then set the Parent Subject to your parameter.Matt Wittemannhttps://www.blogger.com/profile/14476684868021392948noreply@blogger.comtag:blogger.com,1999:blog-9296511.post-82920452701347749772007-11-23T07:39:00.000-05:002007-11-23T07:39:00.000-05:00Hi MattTwo questions concerning „subjects“:1 > Mos...Hi Matt<BR/><BR/>Two questions concerning „subjects“:<BR/><BR/>1 > Mostly for a record is more than one subject correct. E.g.: In your blog, you can assign a report to more than one keyword/category. Feasible in MSCRM with „subjects“?<BR/><BR/>2 > If you make a Advanced Find of a „product“ with the filter criteria „subject“, it would be useful, that all records will be displayed who are assigned to this „subject“ AND also to the underlying „subject“. Actually, in MSCRM you can only assign one subject to a entity. So, the system will find only the records which are exactly assigned to this „subject“ but not also the records in the underlaying „subjects“. Is it possible to customize that?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-9296511.post-34599835679152434812007-10-25T00:48:00.000-05:002007-10-25T00:48:00.000-05:00Good write on this obscure crm concept.Good write on this obscure crm concept.Anonymousnoreply@blogger.com